Frequently Asked Questions
Everything you need to know about our sustainable fashion and heritage styles.
What materials do you use in your collections?
We prioritize heritage-quality natural fibers, including organic cotton, ethically sourced wool, and recycled linen to ensure our garments are as kind to the earth as they are to your skin.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Returns are free for domestic customers via our online portal.
How do I ensure I choose the right size?
Each product page features a detailed 'Size & Fit' guide with specific measurements. If you are between sizes, we generally recommend sizing up for our structured heritage pieces.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
How should I care for my Back to the Roots garments?
To preserve the longevity of our natural fabrics, we recommend washing in cold water and air drying. Specific care instructions are located on the internal care label of every item.